Privacy and Cookies Policy
LADUCHI CONSULT Privacy Policy guarantees the security of personal data, the protection of implementing commercial relationships, and users’ confidentiality when accessing our services. This section provides detailed information on how we handle the personal data provided by users of our website and mobile platforms.
Personal data definition
Personal data is information about a person you provide to another person, physical or legal, to identify yourself and offer the requested services. The data will be strictly necessary to achieve their purposes, detailed in the section «Processing and purpose of the collected data». In our case, we request your name, surname, identification number, telephone number, and email and postal address.
Responsible for your data treatment
LADUCHI CONSULT, provided with NIF/CIF B- 67056861, with registered office at Avenida Diagonal, 353, (office 1:1), Barcelona (08037) and registered in the Barcelona’s Mercantile Registry at Volume: 46070, Folio: 136, sheet number: 508520, Registration: 1 Registration date: 08/21/2017, and e-mail lado@laduchi.com, is in charge of managing personal data and protecting them. Likewise, it is reported that when a person fills out any of the forms with the personal data requested and accepts their submission, they expressly authorize LADUCHI CONSULT to process or incorporate in their property automated file the personal data provided in the form above, as well as all the data generated about your participation or use of the different services offered on the web site and/or mobile App.
Who will this Policy apply to?
LADUCHI CONSULT website use is not directed at minors under 16, and they must refrain from providing personal information. In this sense, LADUCHI CONSULT recommends its website and App use to customers over 18 years old. For that purpose, LADUCHI CONSULT reserves the right to check our users’ website age at any time.
Processing and purpose of the collected data
By using our website and mobile app, we guarantee full compliance with the law when handling your personal information; your data will be processed per the rules and regulations for confidentiality relationships. In this way, personal data will be processed in a lawful, loyal, and transparent manner by the interested party and will be collected for the specific, explicit, and legitimate purposes detailed below:
• Manage registration and access application services. The user must register and provide specific personal data to access full functionality.
• Competent and timely service provision to users. For this reason, the customer’s contact information is collected, which is later used as a channel through which they can be notified about the paid content.
• To ensure our services and products’ proper use, preventing illegal or contrary uses.
• To our policy and values, and may even terminate you as a registered user. The legitimizing basis of this treatment is the fulfillment by LADUCHI CONSULT of certain legal obligations, as well as the legitimate interest to protect our services and products.
• Manage complaints and inquiries about products and/or services purchased through our website and/or our App, according to LADUCHI CONSULT legal obligation and consumer protection regulations.
All customers will receive information that will specify in which fields the personal data is not required, but this can be an obstacle for LADUCHI CONSULT in providing the services related to such data to the user. Using this option frees us from the responsibility related to not providing certain types of services.
The user must not provide false information and must update it periodically. LADUCHI CONSULT will have the right to restrict the services’ provision to the user who provides false personal details.
There are certain purposes for which we will collect your consent. Below, we detail the permissions that will be requested during your App installation and each one purpose:
• Location: User permission will be required to access your location while browsing our website or using our App to show you the closest services, as well as the distance between the service requester and the professional’s job site. We will carry out said treatment
only if you give us your consent.
• Contacts: When the customer requests it, they can save the contact person data that provides the service.
• SMS: You must accept the SMS with the OTP to be able to use LADUCHI CONSULT services.
• Telephone: The user’s permission will be required to make calls from the App.
• Photo: User permission will be required to access multimedia files (photos and
videos), as well as the device’s camera. This permission empowers the (professional) user to select the main profile image, share images in the chat, and send them along with the request.
• Advertising: The user’s permission will be required to provide information about new products and/or news from LADUCHI CONSULT, as well as from third-party companies, as established below:
А. Send you, by any means, including electronic, and commercial communications about the products and services offered by LADUCHI CONSULT, communications that may be addressed in response to your consumption habits, navigation, or use of our website. LADUCHI CONSULT will carry out said treatment with attention to the relationship
maintained with you, taking into account that the aforementioned communications will always be about our products and services.
B. If you have given us your express consent for this purpose, we will communicate your data to third-party companies outside LADUCHI CONSULT, to show you advertising tailored to your preferences for consumption and navigation of both your products and services, as well as those of third parties. Such treatment will only take place if you give us your consent to do so.
• Storage: You can save multiple files as well as temporary files (cache).
Legal compliance with your data processing
Legal compliance with your personal information processing is determined by the answer to the questions provided, as well as the registration procedure through the website.
Personal data retention period
Your data will be kept so that you can use the LADUCHI CONSULT services continuously and for the time necessary to fulfill the purposes described in this «Privacy Policy», as well as to comply with legal obligations in terms of financial transactions. Such data will no longer be kept at the time you wish to unsubscribe from the website, in compliance with the current legal terms.
Personal data transfer to third parties
During registration, login, and any other transaction made through LADUCHI CONSULT, your data may not be transferred or disclosed to third parties without your consent. By doing so, when the customer decides to contract the services of a provider, the essential data for the service performance will be shared with him, previous consent of the customer, and the service provider will be obliged not to use this information for other purposes than those contracted, they must also treat personal information by this «Privacy Policy» and the applicable legislation on data protection.
Data protection rights
You can exercise your rights of access, rectification, deletion, opposition, limitation to the treatment and portability of your data, as well as the revocation at any time of the consents, provided before LADUCHI CONSULT.
Understanding in this area the right of access such as the right to contact the data controller (by communicating with LADUCHI CONSULT through the email we provide) to find out whether they are processing your data. In the case that this treatment is being carried out, you can know the purpose, besides obtaining a copy of your data, among other things. The right of rectification is the right you have to modify the data that is incomplete or inaccurate.
The right of erasure is the right that you have to delete the data that is inadequate or excessive, the person in charge of keeping the necessary identification of the affected party data to prevent future treatments for direct marketing purposes.
The right of opposition is the power to request that the processing of your data or the cessation thereof is not carried out. On the other hand, the right of limitation to treatment enables you to request the limitation of your data treatment.
The right to portability gives you the possibility of requesting the data controller to transmit your data to another data controller or the interested party, using a structured format that is commonly used when the treatment is carried out by automated means.
For your convenience, and notwithstanding that you must comply with certain formal requirements established by the GDPR, LADUCHI CONSULT offers you the possibility of exercising the aforementioned rights through email: lado@laduchi.com.